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City of Albemarle eBilling Information

Post Date:03/12/2019 4:21 PM

City of Albemarle eBilling

 The City of Albemarle Public Utility Department now offers a feature allowing citizens to sign up for online electronic billing (eBilling) as an option for Utility Bill payments.  Information about this feature can be found on the City’s web site:

For detailed information please view the eBilling Information page above.  All customers will have to register on the Online Utility Portal - available from the Online Bill Payment page - with a valid email address and password before they can access electronic billing detail and history.

Once logged into the Online Utility Portal, please add the Account Number to review online eBills and to make payments on one or multiple accounts. If there are multiple service accounts, the Online Utility Portal will require each Account Number to be added to the Online Portal Account.  After each service account is added, enable the Paperless option for each account in order to receive your online eBills.

To sign up for online eBills:

Sign on to the City of Albemarle`s Online Utility Portal, then select the Paperless Option for all services addresses (account numbers) to receive electronic eBill notifications.

Benefits to the customer:
Self-service enrollment via Customer Portal
No paper bills will be mailed
Easy to view or pay the bill within Customer Portal

If you have any questions or need additional information, please contact customer service at 704-984-9615

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