How to Setup Your Customer Online Utility Portal

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Press Enter to show all options, press Tab go to next option

 

1.  Click on “Pay Utility Bill” link.

 

2.  Select the “Pay Now” button.

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3.  Enter the last 10 digits of your City of Albemarle Public Utilities account number as presented on your paper bill, without the dash.

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4.  Enter a valid email address.

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5.  Select the “Continue” button.

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6.  Verify “Current Bill” information located on the right side of the screen before processing a payment.

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7.  Enter payment information.

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8.  Select the “Continue” button.

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9.  Select the checkbox to agree to the Terms and Conditions.

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10.  Select the “Pay” button.

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11.  The payment transaction receipt is displayed. Please print this receipt for your records.

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12.  Select “Back to home”

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 13.  Payment complete.